By Lynn Carroll – Referrals are a routine part of daily business for provider groups, but too many of these organizations lose business due to outdated, inefficient processes for managing referrals.
By Jeremy Guttman – A common misconception is that an electronic health record (EHR) can close referral loops and provide high-performance referral management for primary care practices. However, not long after EHRs were implemented, users quickly realized that EHRs alone are not able to establish a pipeline that allows data to flow between PCPs and specialists from different organizations.
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